Services

Infrastructure operations

Systems running, someone watching

Service scope
Linux · Windows Server Virtualisation Docker · Kubernetes CI/CD · GitOps Cloud (AWS · Azure) Network (VLAN) Backup Monitoring Data centre visits System migration

Need to outsource system administration without hiring an operations engineer of your own? We become your infrastructure team — on a monthly contract or per job, from physical servers in a data centre through to cloud infrastructure.

Monthly contract, or per job?

A monthly contract when the system needs someone watching it continuously: patching, backups, monitoring, monthly reports, and an incident line depending on the plan. Per job when it is a one-off migration, a CI/CD build-out, or a single data centre visit to swap hardware: done, handed over, finished, with no ongoing commitment.

Running the system

Administration of Linux and Windows Server, virtualisation and networking; scheduled patching, backup verification, monitoring and monthly reporting. Data centre work — attending in person within Ho Chi Minh City; outside the city we take it per job.

DevOps & cloud

DevOps for software teams: containerisation (Docker, Kubernetes), building CI/CD pipelines, configuration managed through GitOps, and administration of AWS and Azure or a hybrid alongside on-premise. Leave keeping the system up to us — your people stay on what they were hired to do.

Incident response

We take the alert, narrow it down and fix it — then write down the root cause so it does not happen again. Out-of-hours cover depends on the operations plan; during working hours, support requests are picked up straight away through the channel agreed in the contract.

Who this is for

Companies running a few to a few dozen servers, but not at the scale to justify their own operations team; software companies that need someone on infrastructure and CI/CD so their developers can stay on the product; organisations with servers hosted in a data centre who need someone to attend the data centre on their behalf when something needs doing.

Getting started

Describe your current setup through the form — how many servers, what is running on them, where it is causing you trouble. We come back with an approach, its scope and the fee.

Need to add hardware to the system as well? See IT hardware supply.

Inside a rack: servers, switches and fibre patching in service

Frequently asked questions

Monthly contract, or per job?

Both. A monthly contract when the system needs someone watching it continuously — patching, backups, monitoring, monthly reports. Per job when you need a one-off migration, a CI/CD build-out or a single data centre visit: done, handed over, no ongoing commitment.

Is there out-of-hours incident cover?

Yes, depending on the operations contract. During working hours, support requests are picked up straight away through the channel agreed in the contract.

What size of business is this service for?

Companies with a few to a few dozen servers but not enough scale to keep an operations team of their own; software companies that need someone to look after infrastructure and CI/CD; organisations with servers hosted in a data centre who need someone to attend on their behalf.

Do you handle cloud infrastructure as well as physical servers?

Yes. We run physical servers in data centres, cloud infrastructure (AWS, Azure), or a hybrid alongside on-premise.

Get a quote

How we work

Whatever comes up, for as long as the contract runs

There is no end point: one job finishes and the next begins, still under the same contract.

You tell us what is needed

Something that came up, or something already in your plan.

Agree the scope

Agree what the work covers and when it will happen.

Done — on site or remotely

On site at the data centre, or connected to the system remotely.

Handover

Acceptance with you, and a record of what changed.

Repeats with every new request

On site

Attending the data centre to install, remove and replace equipment, and for scheduled maintenance. On site in person within Ho Chi Minh City; outside the city we take it per job.

Remote

Server setup, network and firewall configuration, monitoring, incident response.